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All services provided on our site belong to YÜREKLERE UMUT FOUNDATION (YUVA), registered at Çınarlı Mahallesi 1583/2 Sokak No:2 B/Blok K:1 D:130 Konak/Izmir and are operated by YUVA.


YUVA may collect personal data for various purposes. How and in what way the collected personal data is collected, how and how this data is protected is stated below.


YUVA collects some personal information about the Members (such as name-surname, company information, telephone, address or e-mail addresses) by filling out various forms and surveys on the Membership or Site.


In some periods, YUVA may send campaign information, information about new products, promotional offers to its customers and Members. Our members can make all kinds of choices about whether or not to receive such information, while becoming a Member, then this selection can be changed in the account information section after logging in as a member, or they can make a notification with the link in the information message they receive.


During the approval process carried out on the Site or by e-mail, the personal information transmitted to our Site electronically by our Members will not be disclosed to third parties, except for the purposes and scope determined by the "User Agreement" we have made with our Members.


It uses general user information (such as name-surname, e-mail, address, telephone) that you enter during transactions with your credit card through the Site, only to make the services provided by the Site more effective. These services are; such as informing about our activities, sending receipts for donations you have made.


YUVA records and uses the IP address of its Members in order to identify system-related problems and quickly resolve any problems or disputes that may arise regarding the service provided. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information.


YUVA may use the requested information for direct marketing purposes, either by itself or by the people it cooperates with, apart from the purposes and scope determined by the Membership Agreement. Personal information can also be used to contact the user when necessary. Information requested by YUVA or information provided by the user or information about transactions made through the Site; It can be used by YUVA and its collaborators in various statistical evaluations, database creation and market research without disclosing the identity of our Members, except for the purposes and scope determined by the "Membership Agreement".


YUVA, to keep confidential information strictly private and confidential, to consider it a confidentiality obligation, to ensure and maintain confidentiality, to take all necessary measures and to take all necessary care to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party. commits to show.



YUVA prioritizes the security of credit card holders who make transactions on our Sites. Your credit card information is not stored in any way our system.


The security of your credit card is provided by SSL encryption technology. You will see a lock icon in your browser on every page where you enter your credit card information. This icon represents 128 Bit SSL Certificate provided by GlobalSign. In addition, on the pages where you enter your credit card information while making the payment, the internet address section will change from http to https. With SSL technology, a direct encrypted communication is established between the user's computer and the bank, regardless of the site, when the payment process starts, and any information you send via your browser is not seen by YUVA employees or third parties.


The reliability of payment/invoice/delivery address information of orders placed online by credit card is audited by YUVA against Credit Card Fraud. Therefore, first-time customers must first confirm the accuracy of their financial and address/phone information. In order to control this information, if necessary, the customer who has the credit card or the relevant bank is contacted.


Only you can access and change all the information you provide while becoming a member. If you protect your member login information securely, it is not possible for others to access and change information about you. For this purpose, it is acted within the 128-bit SSL security area during membership transactions. This system is an international encryption standard that cannot be broken.



Your identity and credit card information, which you send to us via credit card mail-order method, will be kept by YUVA in accordance with the principle of confidentiality. This information is kept for 60 days against possible credit card withdrawal objections with the bank and then destroyed. If any amount other than the fee for the mail-order form approved by you, which you will send us in return for the transaction fee, is withdrawn from your card, you can naturally object to the bank and prevent the payment of this amount, so it does not pose a risk.



YUVA may link to other sites within the Site. YUVA does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on the Site belonging to YUVA are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only for the use of our Site and do not cover third-party websites.



In the limited cases specified below, YUVA may disclose the information of users to third parties, except for the provisions of this "Privacy Policy". These cases are limited in number;

  • Law, Decree-Law, Regulation, etc. to comply with the obligations imposed by the legal rules in force issued by the competent legal authority;

  • In order to fulfill the requirements of the "Membership Agreement" and other agreements concluded by YUVA with the users and to put them into practice;

  • Requesting information about users for the purpose of conducting an investigation or investigation duly carried out by the competent administrative and judicial authority;

  • These are the cases where it is necessary to provide information to protect the rights or security of users.



Never write down your credit card number or passwords in the e-mails you send to our site. Information contained in e-mails can be viewed by third parties. YUVA cannot guarantee the security of the information transmitted from your e-mails under any circumstances.


YUVA may change the provisions of this "Privacy Policy" at any time by posting on the Site or sending an e-mail to users. If the terms of the Privacy Policy are changed, they will take effect on the date of publication.


You can send an e-mail to for any questions or suggestions regarding our privacy policy. You can reach YUVA's contact information below.



ADRES    :Çınarlı Mahallesi 1583/2 Sokak No:2 B/Blok Kat:1 D:130 Konak/Izmir


TEL     : +90 551 98 111 98

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